Never miss another customer inquiry with AI voice technology designed specifically for retailers and e-commerce stores. Our intelligent voice assistant handles product queries, processes order updates, and manages your returns requests around the clock.
AI agents tailored specifically for online stores, boutiques, and retail businesses
24/7 call handling for order tracking and product questions
Smart scheduling and return processing for your customer services
Automated appointment booking with calendar integration for consultations
Intelligent customer consultation and service recommendations
Get a personalized quote based on your business needs. Billed monthly in advance.
Customize your AI agent based on your business needs
Are you after a Personal Assistant agent? Our dedicated PA agents start at just $59.00/month. Click here
* Supported integrations will expand based on demand. Current focus is direct calendar support with the above integrations. Custom integrations available on request.
Experience the future of retail communication
Never miss a customer inquiry with round-the-clock assistance. Your AI handles calls during peak hours, after close, and on weekends.
Automated service booking that integrates with your store schedule
Instant answers to common product questions and service inquiries
Gather customer information and provide service recommendations. Turn every call into a potential sale with structured lead capture.
Listen to a real, unedited demo of Talkify handling typical order inquiries and returns. No cuts, no edits.
See how Talkify can transform your retail business
An AI voice assistant can handle customer calls like a pro. Imagine a virtual support agent that greets customers, answers product questions, and processes order inquiries instantly.
Never miss a booking with intelligent call handling. Your AI assistant can answer stock queries and store hours while you focus on the customers in your store.
Enhance client service with automated booking. Commercial clients can call anytime to handle bulk orders, account inquiries, and supply chain updates with immediate confirmation.
For subscription box services, an AI voice assistant acts as a virtual support agent with professional greetings and intelligent customer routing.
For drop shippers and online-only retailers, missing a call can mean missing business. An AI voice assistant ensures you're covered even during busy sales periods.
No matter your retail specialty, AI voice technology can be tailored to your needs. It's a customizable tool that we adapt to fit your business workflows.
Common questions about AI call answering for retail and e-commerce
Yes! You train the agent with your product catalogue, stock information, and store details. When customers call to check if an item is in stock, get pricing, or ask about product features, the AI provides accurate answers instantly.
The agent can answer common questions about shipping times, delivery policies, and returns. For specific order tracking, it captures the customer's details and order number, then forwards the inquiry to your team for a quick follow-up.
That's exactly the problem it solves. When your team is serving customers on the floor, the AI agent handles phone inquiries - store hours, stock checks, pricing - without pulling staff away from face-to-face service.
Absolutely. E-commerce businesses use Talkify to provide phone-based customer support without hiring a call centre. The AI handles product questions, return policies, and captures customer feedback 24/7.
Yes. Talkify supports multiple languages and can detect the caller's language to respond accordingly. This is especially valuable for retailers serving New Zealand's multicultural communities.
To start building your agent, please either complete the form below, or ask our agent to get you started on your journey.