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Field notes from the front line of NZ phone work

The Talkify journal.

Real data, real call recordings (de-identified), and plain-English playbooks. Published weekly. No fluff, no AI hype, no "10 ways" listicles.

Featured Data · 9 min read

How much are missed calls costing your NZ business in 2026?

An industry-by-industry breakdown of what voicemail is really doing to your bottom line.

A NZ tradesman misses 35% of his calls. An accountant misses 30%. The maths gets ugly fast: at $2,000 per lost customer and 85% of callers never trying again, voicemail is quietly running a tab against your business. Here is what the real numbers look like by industry, and what to do about it.

The Talkify team · 7 May 2026 Read the article
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